Definition of the Behavior:
Verbal Aggression is defined as yelling or using inappropriate language towards others and threatening others with harm. This can also include being bossy, screaming obscenities, racial slurs. _______ is most likely to exhibit this behavior when __ is not able to get something that __ wants, when someone asks ___ to do something that __ may not want to do or when one of ___ peers is intruding in __ personal space or teasing ___.
Staff will verbally praise _______at various times, particularly when they see __ being socially positive and appropriate with __ peers. They will let ___ know how much they appreciate ___ being supportive and helpful towards others. _______ responds well to 1:1 attention and humorous, playful comments.
Staff will encourage ______ to make good choices and be responsible. Staff will verbally praise ______when __ is being a leader and acting in a mature manner.
Staff will also encourage ________ to talk about any problems or concerns __ may be experiencing with someone else. They will remind ___ this is the best way for___ to solve ___ problems. If ______states that __ does not wish to talk, staff will then suggest that __ may feel better if __ takes some quiet time alone in ___ room. ______ states he calms down when taking a short walk, going to ___ bedroom, taking a shower, watching what __ likes on television, or drinking a caffeine/sugar free soda.
If _______begins to yell at someone, or use offensive language, staff will CALMLY remind ___ that his actions are not appropriate. While reminding ___, staff should also help ___ feel supported, by telling ___ that __ looks upset and asking ___ if __ needs anything.
If _______ continues to yell or use inappropriate language, staff will remind ___ that they can’t help ___ feel better while __ is being inappropriate. Staff will tell ______ that they are going to give __ some time to calm down. They will also let __ know that they’ll come back several minutes later to check on ___.
If _______ continues to yell, or be offensive towards one of ___ peers or staff, staff will urge that peer to walk away from ______ and give __ some time to calm down. Staff will remind the other person that _______ probably needs to be alone for a little while.
Staff will return several minutes later to check on ______. If __’s been calm (no outbursts) for at least five minutes, staff will attempt to talk to ___. They will tell ___ that they understand ___ was angry.
Staff will also remind _______ that __ knows more appropriate ways to feel better and relax, than yelling at someone. If necessary, staff will help _______problem solve more appropriate ways to relax and calm down. This may include talking about __ feelings, walking away from the person or situation __’s angry about, or going somewhere for privacy.
Staff and _______ will periodically talk about the potential consequences that may occur when __ exhibits inappropriate behavior.
Once _______ has been calm for at least five minutes (no episodes or attempted episodes of Verbal Aggression,) staff will sit and talk to ___ about the episode. They will remind ___ that it’s ok to be angry or upset. They will also help ___ problem solve more appropriate ways to express that anger.
Staff will remind _______ that __ can always talk to them when __’s upset. They’ll also encourage ___ to go someplace quiet, away from others, until __’s feeling calmer and more comfortable.